ONLINE RETURN POLICY
Effective as of: February 17 2024
1. EXCHANGES. We allow exchanges only. We do not allow returns for refund. For items purchased
online, exchanges are accepted within 21 days of the delivery date. To initiate an exchange, please
contact us at [email protected] to obtain a return authorization. Be sure to include the item’s order
number and your reason for the exchange. Exchanges that are shipped without authorization may not be
accepted. Please allow up to 14 business days for your exchange to be processed once we receive your
item.
2. RETURN SHIPPING. Return authorization for items shipped in error, or items being
returned/exchanged because they are defective or damaged, will include a pre-paid shipping label.
Return shipping on items that are being returned/exchanged for other reasons will be paid for by the
customer.
3. ELIGIBLE ITEMS. The following items: Clearance items, Final Sale items, Perishable items,
Special-Order items, Custom Products, and Gift Cards are not eligible for return/exchange. We reserve
the right to refuse any return/exchange, at management’s discretion, if the item being
returned/exchanged does not meet the criteria set forth within this policy.
4. CONDITION OF ITEMS. Except for items that were damaged when purchased, items must be in
new, unused, and in saleable condition with all original packaging intact and tags attached.
5. FORM OF PAYMENT. Refunds, if issued, will be issued in the original form of payment minus
shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store
credit may be issued at our discretion.
6. RESTOCKING FEE. Except for items that are returned/exchanged for being damaged or defective,
to cover the cost of inspecting, repackaging, and restocking certain items, a restocking fee of 15% (or
the maximum amount permitted by law, whichever is less) may be assessed for the following items or
types of items: All Apparel, All Accessories. Jams, Salsas, Pickled Items. The restocking fee will be
deducted from the refund amount, if any, where permitted by state law.
If you have any questions about this return policy, please contact us at E-Mail